Who we are
PT Arah Pesona Indonesia (Arah Pesona Trip), NIB 1305230025097, Kampung Air, Jl. Soekarno Hatta, Labuan Bajo, East Nusa Tenggara, Indonesia. Contact: arahpesonaindo@gmail.com.
Privacy Policy
How PT Arah Pesona Indonesia collects and uses personal data from arahpesona.com inquiries, live chat and analytics. Effective 29 October 2026.
What we collect
When you send an inquiry by WhatsApp, email or the live chat on this website, we receive the details you type: name, contact details, travel dates, group size and the trip you are interested in. The live chat stores your messages and the email address you give so we can reply. No payment details are collected on this website.
Why we use it
To answer your inquiry, prepare a quote and booking confirmation, arrange pick-ups and operate your trip. We do not sell personal data and do not use it for advertising lists without your consent.
Analytics
This website uses Google Analytics 4 to count visits and clicks on booking buttons in aggregated form. Google may set cookies for this purpose. We do not send names, phone numbers or emails to Google Analytics.
Sharing
Booking details are shared only with the boat operator, hotel, driver or guide who delivers your trip, and with payment providers when you pay. We may be required to share data with Indonesian authorities, for example national park registration.
Retention and your rights
Inquiry and booking records are kept for accounting and legal purposes. You can ask us to see, correct or delete your personal data by writing to arahpesonaindo@gmail.com, and we will respond within 14 days.